Contact support

Email [email protected]. Include the affected workspace name, approximate time, operation and any safe request or event ID. Never email passwords, OAuth tokens, API keys, webhook URLs or customer message contents.

Zapier support

For ZoeRelay connection, trigger, action, search or REST Hook issues, include the Zapier operation name, Zap run timestamp and sanitized Zap History status. The public Zapier API documentation describes authentication, errors, retry behavior and supported operations.

Security and privacy

Report suspected unauthorized access promptly to [email protected] with the subject “Security report.” Do not include exploit details in public channels. Privacy requests should identify the relevant account or workspace and the requester’s authority.

Service status

When reporting availability problems, include the URL and timestamp. ZoeRelay support may request additional non-secret diagnostic information to investigate.